Welcome to our New Website!
Welcome to our New Website. the Company launched on 20th April 2015. Lots of great new features for our customers.
NOTICE! Due to security reasons, passwords will need to be reset on the new website! To do this, login to the site like you normally would, but click on 'Forgotten Password' under the password bar. This will then ask you to enter your email address, which will then send you an email with a link to resetting your password.
New to the Website!
- You can now compare teas when shopping! To compare your favourite teas, just click on the little tick beside the picture. This will then add it to a list that will show all the teas you have selected side by side, making it easier to compare them from each other!
- Adding teas to a wishlist to keep them for your next order. If you find a tea that you really would like, but don't want to order right away, click on the little heart button next to the picture to put it on your wishlist. Your wishlist will be available to access every time you login.
- Found a tea you would like, but in a hurry to buy it? Well, now you can pay in just one click! Enter your card details the next time you order, and you will then have the option to safely store your details online. If you choose to do this, any time you make an order the card details will be already at the checkout for a smooth and easy payment!
- You can now look at your previous orders, and order them again. By going into your account, you will be able to add or change any information as well as re-ordering past orders without having to try and remember how much you ordered last time!
- We like to reward loyal customers, so we now have a Pluckley Reward Points Points system! For every £1 you spend on our tea and coffee, we will give you 5p. This will be stored in your account for you then to use on future orders whenever you want!
- For our more local customers here in Kent and Sussex, we have started a 'click and collect' service. If you live near us, why not save on the postal costs by ordering online, and coming to collect it here in our shop in Pluckley.
- And for our not so local customers in the UK, we are now doing free shipping for any order over £30!
- We are now offering a new Trade Account Facility for any customers with tea shops, cafes, hotels or restaurants. You can now order online with the trading prices rather that calling us up and doing it over the phone.