Delivery & Returns

 

Postage cost is £2.95p, UK orders over £30 are delivered for FREE.


UNITED KINGDOM


Free Delivery On orders over £30.00p

PARCEL WEIGHTCOSTCARRIER
Up to 15kg£ 2.95pRoyal Mail

Delivery & Returns

Your rights to return goods are protected under the EU Distance Selling Directive. We are always open to improvements in quality of our services and products and if some products or user experience left you unsatisfied, please contact us via email support@tea-and-coffee.com or International phone number +44 01233 840265. Please include your order number to make process run smoothly.and fast. Cancellation period ends on the expiry of the period of seven working days. Please note that refund will be issues on credit card or PayPal account you use for purchase within 30 days. Our returning address is Pivington Mill Egerton Road, Pluckley Ashford Kent TN27 0PG United Kingdom. Our company pays for delivery in case of return.

Parcels outside the UK have to go in boxes of up to 2kg each ( including packaging ). The parcel weight includes the weight of packaging (As a guideline 1.5kg of product will weigh just under 2kg).


EU ZONE 1


Free Delivery on orders over 70.00 Euros Countries below are under EU Zone 1, we have done this to ensure our customers get the best shipping rates.

France, Germany, Belgium, Ireland, Luxembourg, Netherlands

PARCEL WEIGHTWITH TRACKING
Up to 2kg£ 9.95 p
2kg to 20kg£ 13.95 p

EU ZONE 2


Countries below are under EU Zone 2, we have done this to ensure our customers get the best shipping rates.
Austria, Denmark, Finland, Italy, Portugal, Spain, Sweden, Switzerland

PARCEL WEIGHTWITH TRACKINGCARRIER
Up to 2kg£10.95 pRoyal Mail Tracked
2kg to 20kg£15.95 pCourier Service

EU ZONE 3


Countries below are under EU Zone 3, we have done this to ensure our customers get the best shipping rates.
Andorra, Bulgaria, Croatia, Cyprus, Czech, Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Norway, Poland, Romania, Slovakia, Slovenia

PARCEL WEIGHTWITH TRACKING CARRIER
Up to 2kg£10.95 pRoyal Mail Tracked
2kg to 20kg£20.95 pCourier Service

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive. We are always open to improvements in quality of our services and products and if some products or user experience left you unsatisfied, please contact us via email support@tea-and-coffee.com or International phone number +44 01233 840265. Please include your order number to make process run smoothly.and fast. Cancellation period ends on the expiry of the period of seven working days. Please note that refund will be issues on credit card or PayPal account you use for purchase within 30 days. Our returning address is Pivington Mill Egerton Road, Pluckley Ashford Kent TN27 0PG United Kingdom. Our company pays for delivery in case of return.

Parcels outside the UK have to go in boxes of up to 2kg each (including packaging). The parcel weight includes the weight of packaging. As a guideline 1.5kg of product will weigh just under 2kg.


REST OF EUROPE & RUSSIAN FEDERATION


We only send parcels to the Countries below via a track services to ensure we can keep our customer services to the highest levels.
Countries include: Albania, Andorra, Armenia, Azerbaijan, Belarus, Boznia and Herzegovina, Georgia, Iceland, Israel, Kazakhstan, Kyrgyzstan, Liechtenstein, Macedonia, Moldova, Montenegro, Russian Federation, San Marino, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City State.

PARCEL WEIGHTWITH TRACKING CARRIER
Up to2kg£11.95 p (per 2kg box) Royal Mail Tracked

Delivery & Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive. We are always open to improvements in quality of our services and products and if some products or user experience left you unsatisfied, please contact us via email support@tea-and-coffee.com or International phone number +44 01233 840265. Please include your order number to make process run smoothly.and fast. Cancellation period ends on the expiry of the period of seven working days. Please note that refund will be issues on credit card or PayPal account you use for purchase within 30 days. Our returning address is Pivington Mill Egerton Road, Pluckley Ashford Kent TN27 0PG United Kingdom. Our company pays for delivery in case of return.

Parcels outside the UK have to go in boxes of up to 2kg each ( including packaging ). The parcel weight includes the weight of packaging. As a guideline 1.5kg of product will weigh just under 2kg.


INTERNATIONAL DELIVERY


 

PARCEL WEIGHT WITH TRACKING
Up to 350g£8.85p
Up to 700g£12.10p
Up to 1kg£14.20p
Up to 1.5kg£17.50p
Up to 2kg£19.40p
Orders over 2kg are sent in more than one parcel
Up to 3kg (2 parcels)£33.60p
Up to 4kg (2 parcels)£38.80p

Delivery & Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive. We are always open to improvements in quality of our services and products and if some products or user experience left you unsatisfied, please contact us via email support@tea-and-coffee.com or International phone number +44 01233 840265. Please include your order number to make process run smoothly.and fast. Cancellation period ends on the expiry of the period of seven working days. Please note that refund will be issues on credit card or PayPal account you use for purchase within 30 days. Our returning address is Pivington Mill Egerton Road, Pluckley Ashford Kent TN27 0PG United Kingdom. Our company pays for delivery in case of return.


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